Talk to Us (or Roast Us)
Got a question about firefighter shirts, hats, or stickers? Or maybe you just want to tell us our designs are too salty. Either way, we’re listening. Fill out the form below and we’ll get back to you faster than the rookie forgets his gloves.
Contact form
Reach Out Without the Corporate BS
This isn’t a call center and we don’t have hold music. When you contact Septic & Salty, you’re talking to the same crew that designs, packs, and ships your gear. No scripts, no customer service robots—just real answers with a side of sarcasm.
We handle questions about firefighter shirts, fire dept hats, and firefighter stickers, plus order updates, shipping info, and wholesale inquiries. Basically, if it’s about our firefighter apparel collections, drop it here.
Why Bother Contacting Us?
Because we’ll actually answer you. We know firefighters don’t have patience for corporate runaround—so we keep it simple. Ask what you need, we’ll shoot you a straight reply, and you’ll get back to roasting the rookie in record time.
Things We Don’t Do
We don’t give fashion advice. We don’t know when the tones will drop. And no, we don’t sell scented candles. But if you need firefighter gear that makes you look less like you bought it off a fundraiser table, you’re in the right place.
Contact FAQs (Because Apparently This Needed a Section)
Q: Can I call you?
Nope. We’re not your ex. Shoot us an email through the form—it’s faster, cleaner, and we won’t block your number.
Q: How fast will you respond?
Quicker than supply ever restocks the coffee, slower than instant noodles. Usually within 1–2 business days.
Q: Who actually reads these messages?
Us. The same salty crew who makes your firefighter shirts and hats. No outsourced call center in sight.
Q: Can I place a custom order here?
Not yet—custom gear is coming soon. For now, stick to the collections and keep an eye out.